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Frequently Asked Questions About Our Courses
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Frequently Asked Questions About Manual Handling
Frequently Asked Questions
Upon successfully completing the course, you can immediately download your certificate in PDF format from your account.
Once you've finished the theory portion, you can schedule a short online session with one of our instructors for the practical segment, which usually takes around 15 minutes.
The total price for the Manual Handling Training is €29, with no extra fees for the self-assessment.
Yes, you have the flexibility to complete the course online at any time and from any location that works best for you.
Our courses are accessible on any device with internet access, including laptops, smartphones, and desktop computers.
Manual Handling Practical Part

✅ After passing the theoretical section of the Manual Handling Course, you will gain access to the practical component. Clear instructional videos will guide you through the steps required for proper lifting techniques.


How to Complete the Practical Session:


  1. Record a video of yourself demonstrating proper lifting techniques:
    • Lift an object from the floor.
    • Place it on a table or similar surface.
    • Return it to the floor, ensuring you follow the safety guidelines covered in the training.
  2. Speaking in the video is not mandatory. The focus is solely on demonstrating the correct lifting techniques.
  3. If you don’t have a box, any suitable object can be used.
  4. Send your recorded video via WhatsApp to +353894631967 (Text Only, No Calls).

✅ Our instructors will review your video, verify your technique, and update your records. Upon successful completion, you’ll receive a confirmation email with an updated certificate that includes the practical portion.

Manual Handling Certificate Approval
⛑️ Our Manual Handling Course is led by highly qualified instructors with certifications at NFQ Level 6 and QQI Level 6.
Certificate Delivery
Your certificate will be sent directly to the email address you provided during registration. You can also access and download it anytime from your account dashboard.
Is there an extra fee for the practical part?
No, there are no extra charges for the practical part. The course fee covers both the theory and self-assessment sections.
Money-Back Guarantee
We strive for your full satisfaction. That’s why we offer a 15-day money-back guarantee, with no questions asked, if you’re not happy with the course. To qualify for a refund, make sure you haven’t completed the course or downloaded your certificate. Just email us your refund request, and we’ll handle it promptly.
How can I organize Manual Handling Training for a group of employees?
We have a detailed PDF guide available to walk you through the process. You can track your employees' progress, download their certificates, and more. Our platform is built for transparency, making it easy for employers to manage their teams’ training. If you’re just starting out, our team is here to help!

Download the guide here:
About Our Courses
On which devices can I access the training courses?
You can access our training courses on any device with an internet connection.
Are your instructors qualified?
Yes, all of our instructors are accredited and hold the CMIOSH (Chartered Member of IOSH) status, certifying their membership with the Institution of Occupational Safety and Health. They are qualified at NFQ Level 6, adhering to Irish legislation and HSA (Health and Safety Authority) standards.
Do I have ongoing access to course materials after completion?
Yes, you can log in with your username and password to access the course materials anytime, even after completing the training.
How long do I have access to the course materials? Can I revisit them after completion?
There is no time limit to complete the course. You will have continuous access to the materials through your personal login details. Whether you choose to finish the course in one sitting or over multiple sessions, you can always return to the content at your convenience.
Can I enroll in a course if I don’t live in Ireland?
Yes, our courses are available to participants worldwide. All you need is a device with internet access. However, please ensure the course content complies with the legislation in your country if you're outside Ireland.
Do you offer discounts?
Yes, we offer a 10% discount on bulk purchases of 10 or more courses. This discount is automatically applied at checkout. For more information, feel free to contact us at [email protected].
What languages are available for the training?
Our courses are available in English, Polish, Spanish, Romanian, Russian, and Ukrainian. However, the practical assessments and self-evaluation tests are conducted only in English.
How to Buy and Manage Your Training Courses
How do I get started?
Getting started is easy! Simply use any device with internet access to log in and begin your training.
How can I purchase multiple courses for my employees?
To purchase multiple courses, simply add the required number of courses to your cart. Once the purchase is completed, you’ll be able to manage your courses in the Billing > Packages section of the menu.
Can I pay via invoice or directly through the website?
We provide two payment options:

1. Credit Card Payment: You can pay securely on our website using any major credit card. Once payment is confirmed, you’ll receive immediate access to the courses.

2. Bank Transfer: If you prefer to pay via bank transfer, we will send you an invoice. Please note that it may take up to 24-48 hours for the payment to be confirmed, after which you will gain access to your courses. An invoice will be provided for every payment.
Are there any discounts for purchasing multiple courses?
Yes, we offer bulk discounts! You’ll receive a 10% discount when purchasing 10 or more courses. The discount is automatically applied during checkout.
Can I buy a course for someone else?
Yes, you can purchase a course for someone else. During the registration process, you can provide their name and email address, and they will receive their login details to access the course at their convenience.
Logging in
I’ve bought the training but I’m unsure about the next steps.

To start your course, please click on the following link: "https://ireland-safetytraining.com/packages" If you encounter any difficulties during this process, please don't hesitate to reach out to our friendly Support Team. You can contact them by emailing us at [email protected]

I've forgotten my password.
If you encounter difficulties completing your course, we suggest clearing your browser's cache. In many cases, after logging back into your account, you'll be able to proceed without any issues.

If this solution doesn't resolve the problem and you're still experiencing difficulties, please contact our Support Team. You can reach us by emailing us at [email protected]

For an optimal experience, we recommend completing our training using Google Chrome.
I'm encountering difficulties while trying to complete my training.
If you encounter challenges while completing your course, we suggest clearing your browser's cache, which can be done within your browser settings. Often, upon logging back into your account, this resolves most issues.

Should this solution not resolve the problem and you continue experiencing difficulties, please contact our Support Team. [email protected] For an optimal learning experience, we recommend completing our training using Google Chrome.
Assesments and Certificates
Can I retake the course or final test if I fail?
No need to worry, you have unlimited trials!
How do I get my certificate, and what if I lose it?
Once your course is fully paid, you can immediately download a PDF version of your certificate upon completion. No physical cards are issued.

If you lose your certificate, you will have access to it for three years. Simply log in to your account and click the 'Download Certificate' button on the homepage. Your certificate will also be sent to your email.

If you’ve forgotten your login details, you can reset them by selecting the 'Forgot Password' option on the homepage. A new link and password will be sent to your email (please check your spam or junk folder).
Is the course available in multiple languages?
Yes, the course content is available in English, Polish, Spanish, Romanian, Russian, and Ukrainian. During registration, you’ll be able to select your preferred language. Please note, however, that the practical assessments and self-assessments are available only in English.

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